Job Title: Part-time Operations Manager

Location: Remote
Reports To: Executive Director
Hours: 4 hours/week (1-2 hrs/day for 3-4 days a week) freelance, with the opportunity to move to an employed role in the future
Compensation: £16/hour and free participation in Radical Embrace events

About The Radical Embrace


The Radical Embrace provides embodied and relational healing and transformation at the intersection of Dharma, somatics and social and environmental justice activism. We are a community-interest company (CIC) delivering online and in-person classes, courses, workshops, retreats and 1:1 Somatic Experiencing therapy.

Position Overview

We are seeking an organized, energetic, and adaptable Operations Manager to provide critical support for our daily operations. The right candidate will thrive in a fast-paced, ever-evolving environment whilst also embodying steadiness and deep listening, and be grounded and passionate about our mission. 

The Operations Manager will play a key role in assisting with event coordination and communications. This position requires attention to detail, flexibility, and a deep commitment to supporting the values and goals of The Radical Embrace.

This is a new position with an opportunity to expand the scope of the role over time as our activities increase and the organization grows.

Key Responsibilities

  • Event Coordination: 

    • Assist in coordinating online classes, courses, workshops, and retreats ensuring logistical needs are met

    • Track event registrations and ensure attendees receive event information and joining details ahead of time

    • Respond to email enquiries from potential and registered attendees

    • Edit online event recordings and upload to Google Drive, website, etc.

    • Prepare and send follow-up event information to attendees

    • Coordinate volunteers for Zoom tech support and retreat organizing 

    • Help develop streamlined and integrated event management systems

  • Communication & Outreach: 

    • Keep the website up-to-date with event information

    • Keep the mailing list up-to-date with new sign-ups

    • Help craft and send quarterly newsletters and other promotional materials 

  • Financial & Resource Management: 

    • Assist with donation tracking 

    • Assist with client invoicing and payment tracking

    • Assist with basic bookkeeping

  • Collaborative Support: 

    • Support the organisation in creating the conditions for a diversity of people to access our offerings, especially people of colour, LGBTQ+ people, people with disabilities and those from a working class background

    • Work closely with the Executive Director and associate teachers to support ongoing projects and administrative needs

  • Other duties as needed to ensure smooth operations and alignment with our mission

Qualifications

  • Required Experience: 

    • Minimum 2 years in operations roles in relevant fields (education, charities, etc.)

    • Familiarity with basic office software (Google Suite, Microsoft Excel, etc.) and online communication tools (Zoom, WhatsApp, Signal)

  • Desired Experience:

    • Good understanding of CRM (Customer Relationship Management) systems

    • Good understanding of cloud-based accountancy software

    • Good understanding of Squarespace (website design) and Mailchimp (newsletter)

  • Skills: 

    • Strong organizational skills with the ability to prioritize and manage multiple tasks

    • Ability to design systems for efficiency

    • Excellence in supporting client journeys

    • Excellent written and verbal communication skills

    • Ability to work collaboratively and independently in a dynamic, fluid environment

    • Comfortable with technology and learning new tools quickly

    • Understanding of basic bookkeeping

  • Attributes: 

    • Passionate about the Dharma, somatics, social justice, diversity, equity, inclusivity, and creating meaningful change

    • Creative, resourceful, and proactive problem-solver

    • Strong interpersonal skills, with a commitment to respect and collaboration

    • Discretion and integrity when handling confidential information

Why Join Us?

  • Work in an empowering and values-driven environment that encourages radical inclusivity

  • Opportunities to learn and grow within a movement focused on creating lasting social impact

  • Flexibility in work hours and location

  • The chance to be part of a passionate, visionary team dedicated to individual and collective healing and transformation

  • Free participation in Radical Embrace events

To Apply:

We’re accepting applications until March 31st.


Please send your CV and a one page cover letter detailing your interest in the position to singhashri@radicalembrace.org.

 

We are excited to hear how you can contribute to The Radical Embrace!

We particularly encourage applications from People of Colour, LGBTQ+ people, neurodiverse people, people with disabilities and those from a working class background.

We are committed to providing reasonable accommodations for candidates and employees with disabilities and other needs. If you require accommodations at any point in the application or interview process, please let us know.

For any questions related to the role or application process please contact Singhashri at singhashri@radicalembrace.org.